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Terms & Policy


Shipping Policy


Shipping Methods

  All items are delivered from Los Angeles, and Shipping & Handling charge is calculated based on your shipping address. If your shipping address falls in US contiguous 48 states, your order will be delivered by UPS service. Otherwise, you need to choose 'Special Shipping' when order.
 
Ship to location Shipping Method
US 48 contiguous states UPS
Others Special Shipping

Shipping Rates

  Shipping rate for US 48 contiguous states is based on UPS Zone table. Rate for other shipping method is calculated after order, and added to your order at times of shipping.
 
Ship to location Shipping Rate
US 48 contiguous states Based on UPS Zone table
Others Actual shipping cost added at times of shipment

Exception

  We do not ship to the followings for your security.
 
· APO/FPO addresses
· Freight Forwarding/Cargo Fervices
· Mailbox Rental Services such as Mailboxes Etc. or UPS Store


Return Policy


*For wholesale only*

Return Policy


The following refund policy applies to all products except those stating their own refund policy with the product description:

  • New Accounts : To open an account, an initial order of 12 pieces is required and you can mix size, color and styles.(Not including accessories)
  • Minimum re-order: There is a minimum of 6 pcs. A handling fee of $7.00 will be automatically added to all orders under 6 pcs. (Not including accessories)
  • Payments: Only credit card, cash, paypal, and wire transfer. For international wholesale orders, we only accept wire transfer or paypal.
  • Returns: Absolutely No Returns


Internet Policy


Retailers' internet websites may neither advertise, nor in anyway, display sweetiedresses(sweety dresses)’s name, logo, or product images without prior written approval from sweetiedresses(sweety dresses). The use of any photos from our company website is strictly forbidden.

Return Policy


  • Your satisfaction is very important to us. There are no Returns or Exchanges.
    For defective products please contact us immediately(within 24hours thru e-mail or phone call) upon receipt of the package.
    Please call us to obtain instructions regarding the return procedure. Please note that shipping charges are non-refundable.
    sweetiedresses(sweety dresses) is not responsible for any shipping delays, lost or stolen items, or other shipping errors caused by the delivery carriers.


Out of Stock


  • In case a product is out of stock, the customer will be notified within 1 business day (excluding weekends) after the date of the order. The order will be shipped as soon as the new stock comes in.

Our policies are strictly enforced and there are no exception. If you have any questions please do not hesitate to contact us at 888-745-8112


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